As an immigration lawyer in Boston, I'm often asked if I know the phone number for Immigration in Boston, Massachusetts? If you have a pending green card application or citizenship cases and you live in the Boston, Massachusetts-area, surely U.S. Citizenship and Immigration Services has a local phone number that you could call to inquire as to the status of your immigration case, right?
But the answer is that no such number exists. USCIS has an 800 national number National Customer Service Center (NCSC) 1-800-375-5283. But I discourage my clients from calling this number because I've never been able to use it to resolve any problems or gain any useful information.
The best way to communicate with USCIS Boston District Office about a pending green card or citizenship application may be to make an INFOPASS appointment. Go in person to this appointment and you can ask questions about your immigration case. The officers and staff at USCIS Boston District Office can be miracle workers.
Not everyone should go in person to USCIS Boston District Office. If you are undocumented, out of status, or if you have a final order of deportation or removal, or if you have certain criminal convictions, then you are potentially deportable and could be subject to arrest by immigration authorities. So you should consult with an immigration lawyer before deciding to go in person to USCIS Boston immigration office.
Aside from USCIS INFOPASS, if you have a deportation case in Boston Immigration Court, you can call them at 617-565-3080. Or if you have a question about someone who has been arrested and detained by Immigration and Customs Enforcement or ICE in Burlington, Massachusetts, you can call ICE's office at (781) 359-7500.
To summarize, USCIS Boston District Office has no phone number that the public can use to follow up on their immigration case. Instead, consider making an INFOPASS appointment. For deportation cases, call Boston Immigration Court or ICE in Burlington, MA.
If you need more help with your immigration case or for advice or guidance, please call or email me to set up a time to meet to discuss your situation.